Issue: After Installing SCOM 2007 R2 Agent on Citrix Licensing Server version 7.5, the Licensing service stopped and changed to disabled state. The event viewer shows the following errors:
Event ID 1004:
Detection of product '{30CFE7C4-9C7F-461B-AE10-89DDED2CAE88}', feature 'CitrixLicensingProductFeature', component '{B967B815-D9D8-4094-9C17-A76DDF93059B}' failed. The resource 'HKEY_CURRENT_USER\Software\Citrix\LicenseServer' does not exist.
Event ID 1001:
Detection of product '{30CFE7C4-9C7F-461B-AE10-89DDED2CAE88}', feature 'CitrixLicensingProductFeature' failed during request for component '{D0EBE218-FC25-5A69-A95A-C5C79CC68186}'
This event may also show:
Event ID 1
Citrix Generate License Performance Data:
Error calculating license information:
Received error: 0x800a0005: Invalid procedure call or argument
Resolution:
1. Uninstall SCOM 2007 R2 Agent
2. Upgrade the Citrix Licensing Server to the latest version
3. Re-install the SCOM Agent
Event ID 1004:
Detection of product '{30CFE7C4-9C7F-461B-AE10-89DDED2CAE88}', feature 'CitrixLicensingProductFeature', component '{B967B815-D9D8-4094-9C17-A76DDF93059B}' failed. The resource 'HKEY_CURRENT_USER\Software\Citrix\LicenseServer' does not exist.
Event ID 1001:
Detection of product '{30CFE7C4-9C7F-461B-AE10-89DDED2CAE88}', feature 'CitrixLicensingProductFeature' failed during request for component '{D0EBE218-FC25-5A69-A95A-C5C79CC68186}'
This event may also show:
Event ID 1
Citrix Generate License Performance Data:
Error calculating license information:
Received error: 0x800a0005: Invalid procedure call or argument
Resolution:
1. Uninstall SCOM 2007 R2 Agent
2. Upgrade the Citrix Licensing Server to the latest version
3. Re-install the SCOM Agent
No comments:
Post a Comment